lpetersson: (Default)
[personal profile] lpetersson
For the first time in my long and illustrious tech support career, I have had the joy of going to see a user, and diagnosing his problem as being a faulty mouse mat...
Glorious.

Date: 2004-01-09 02:14 am (UTC)
From: [identity profile] caf-pow.livejournal.com
cool! optical mouse or something more sinister?

Date: 2004-01-09 07:20 am (UTC)

Date: 2004-01-09 02:25 am (UTC)
From: [identity profile] navitas.livejournal.com
That's fantastic XD I hope you still charged him?

Date: 2004-01-09 07:22 am (UTC)
From: [identity profile] lpetersson.livejournal.com
Of Course...

Date: 2004-01-09 04:07 am (UTC)
From: [identity profile] themadcatlady.livejournal.com
oh wow, wow, that is soooo amazing. I AM being sarcastic btw. ;)

Spill the beans!

Date: 2004-01-09 04:23 am (UTC)
From: (Anonymous)
Don't tease Lars - what the hell was wrong with it? I'm guessing along agent_greige's lines - optical mouse not coping with an odd mouse mat???

Re: Spill the beans!

Date: 2004-01-09 11:04 am (UTC)
From: [identity profile] lpetersson.livejournal.com
Yup, it was an optical mouse, and there was something on the mouse mat which caused it to go haywire :)

Date: 2004-01-09 04:28 am (UTC)
From: [identity profile] topuzz.livejournal.com
It's still not enough.
You have to match the secretary I had to help. She couldn't read the mail anymore (I worked at the ISP) and I found the she simply had the mail program with a collapsed window. Magnifying it was too much of a hassle. :-)

Date: 2004-01-09 07:25 am (UTC)
From: [identity profile] lpetersson.livejournal.com
Beautiful.
I had a similar one where the guy had set outlook to only show unread e-mails, and the preview pane changed e-mails to being read after displaying them for 5 seconds...
Giggle :)

Date: 2004-01-09 09:26 am (UTC)
redcountess: (Default)
From: [personal profile] redcountess
Noooooooooo! ISP Tech Support flashback, make it stop!!!

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