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[personal profile] lpetersson
As if Sky wasn't already the worst ISP I've ever had the mis-fortune of signing up with, they have now hijacked my e-mail!

No seriously. No wonder a few people was wondering why I wasn't replying to e-mail.

So, when you send e-mail, your message goes to a server that sends it on to it's destination.
An e-mail will normally contain:
Your message
Who sent it
Who it's being sent to
Where replies should be sent

It's the last bit where Sky has decided that all e-mail should be sent to them regardless of where you want it sent to!
Obviously I would rather it gets sent to the e-mail address I've been using for the past 8 years rather than their shitty Gmail mailbox!

If all the other trouble I've had with Sky wasn't enough (They don't keep promises, they lie outright, connections will sometimes drop), they now do this without telling anyone that they've done it.

So, once again, if I haven't mentioned it before, don't choose SKY as your ISP!

On a brighter note, I may have found a new place to live at the end of Inverness Street...

Oh yeah, and which ISP would you recommend?
I will be needing one with no download limits and preferably 20mb+ speed...

Date: 2008-04-01 12:21 pm (UTC)
From: [identity profile] despina.livejournal.com
Jamie just signed us up to sky!!!!!!!!!!!!!!!!

Date: 2008-04-01 02:44 pm (UTC)
From: [identity profile] lpetersson.livejournal.com
You have my full sympathy.

Just so you know in advance:
Any e-mail you send via their SMTP 'service' will have it's address hijacked.
If your router breaks, it will take a week to get a new one and they won't let you use your own.
They also won't send it to a different address so you have to be home to pick it up. And they might not send it just for fun so you have to wait another week without broadband. And then be home again to receive it.
And when they promise to call you back to confirm that they'll do/send something they lie and won't actually do it.
And always always always always always always always make sure you get them to read back information to you so you know they actuall;y took it down.
On a hunch I did that and they guy went ;Ummmmm' and when I asked him if he really had the details he had asked for and I had given him he hung up.
And their complaints department don't care so that's really quite typical...

But anyway, best of luck to you, I would suggest trying to get out of the contract and find another provider...

Date: 2008-04-01 12:52 pm (UTC)
From: [identity profile] cbr-paul.livejournal.com
Virigin/NTL/Telewest have been consistantly good since I worked for them 5 years ago. I'm pretty sure they do a 20MB service and it's got the bonus of being cable broadband.

Date: 2008-04-01 02:36 pm (UTC)
From: [identity profile] lpetersson.livejournal.com
Nah, cable broadband is a downside as far as I'm concerned.
I also worked for Telepest and have hated them ever since and would never willingly sign up to anyservice provided by them.
And now that they have been taken over by Virgin that extends to them.
See, I'm so annoyed by them that I can't even punctuate properly in my rush to slag them off...

Plus I don't really want a service that require me to get cable installed.
The irony there is that I also don't want to rely on a BT line but I don't seem to have much choice...

Date: 2008-04-01 07:49 pm (UTC)
From: [identity profile] warlockuk.livejournal.com
Did you see the Wow April fools things? AWESOME

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